small business

The Power of Customer Loyalty and Retention to Build A Business

 

by Margaret Ross

Online the competition is usually a click away and stores are open 24/7. In this competitive economy, customer loyalty is a necessity to keep your multi-channel business growing. Tactics for cultivating loyal online customers can differ from cultivating them in a physical store sales channel. Web sales means speed. Online offers you the opportunity to instantly secure permission to speak with the prospect again.

It smoothly enables the first invitation to join your community at destinations such as Twitter or Facebook and immediately offers you the chance to provide a relevant incentive both to purchase now and make a second or additional purchase within 72 hours.

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Customer retention can save cash & time
Customer retention can save cash & time

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Get In the Reporter Mindset Before You Write Your Next Press Release

Want your next business news release to get more attention?  Think like a reporter and jazz it up with a poll like the PR pros do.

When you are pitching a news release to reporters, it's very important to understand the reporter's needs - and the reporter's needs are not the same as yours.

Odds are you are writing a press release to promote something - a new book or a new product or a webinar or something else that you are excited about. Your goal in sending in a press release is to promote yourself.

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How Social Media Can Help Business Thrive in Tough Economic Times

Looking for expense relief? Consider moving in to Social Media.

The recession has dealt a staggering blow to businesses in every industry - but at the same time, the relatively new world of social media is offering some relief.

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Moving into Social Media Marketing to thrive in tough economy
Moving into Social Media Marketing to thrive in tough economy

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Five Social Media Tips For Small Business Owners

 

Twitter, the microblogging phenomenon, has quickly evolved beyond a way for people to update their friends and family as to what they're doing. 

It has become one of the most popular ways for businesses to promote themselves online, for two reasons:

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Expand your business online; social media self promotion
Expand your business online; social media self promotion

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